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25 minutes in hold :-( +49-(0)8142-4208-111250 euro receiver works 2.5 years and DEAD (many people complaining with same issues on the internet)After 25 minutes telephone call stoppedHow is it possible this company has any success???TX-NR708
Another frustated TX-NR708 Owner, The image is flickering and it does it quite often every 2 minutes; I've been reading quite a lot of horror stories about issues with the HDMI board and quite frankly I can't understand why you expect customers to pay for servicing when this is clearly a manufacturing problem, this happened since I had the receiver and I was prepared to live with it but I'm now in a point where I'm annoyed and don't know what to do. I did reset the system and update firmware and still have issues I don't feel I have to take it to a service and pay £100 to solve a manufacturing issue I'll apreciate if you could give me a solution
Here also a broken HDMI board on my TX-NR708. Only 3 years old and bought it for a lot of money. Wonder how Onkyo is gonna solve this problem.[Ticket#2014010810001652]
My Onkyo TX-NR708 is also suffering from the 'no sound' problem. Again the HDMI board is to blame. This is my second Onkyo receiver with an inferior HDMI board. Current device is only 2.5 years old.
TX-NR 708 no sound issue that EVERYBODY have...maybe you should tell customers that your product last only 3 years
I had an Onkyo TX-NR708, it failed with the usual fault of no sound and network/firmware update greyed out in the menus, Mark has authorised a replacement and thanks for that however according to the DPD tracking it has the wrong delivery postcode. I have emailed this info over as only onkyo can get the delivery address changed to the correct one. As usual im getting no reply to my emails Re: [Ticket#2013110410001241] ONKYO: Support-Request. Mark were so close to a resolution but falling at the last hurdle. Will I get my replacement AV amp before xmas? come on Mark please reply to my emails so we can get this sorted.
I have an Onkyo tx-nr708, it has a fault with no sound, a quick google shows this is a know fault, obviously a manufacturing defect. I have email onkyo support several times and get no answer. I have called the customer care number which is in Germany!, I just get hold music and no answer. this kind of customer service is not good!. what do I have to do to get this fixed!. with this kind of service I would not recommend buying onkyo [Ticket#2013110410001241] if onkyo are interested in fixing it a saving reputation
Hi Onkyo,My three year old TX-NR708 receiver broke for the second time. This time the shop will only pay 1/4 of repair, because it is on 3/4 of the technical life span. Is it really to be expected that your receivers of this price segment last only 4 years?
I cannot get through to your customer helpline (no one picks up). I have an issue with my TX-NR708 reciever does not output sound, only video. The unit is around 3 years old, and I understand this is a known fault caused by the unit running hot. Please can you help?
Hi! My 33 month old (bought october 2010) TX-NR708 reciever does not output sound, only video. What are your recommendations?
Hello Markus, please contact our Onkyo service point and let your unit be checked. Ask for a goodwill action from Onkyo via the service point.AV-Link Servicepartner AB Norra Langebergsgatan 4 42132 Vastra Frolunda Tel.: +46-(0)31-101040 Fax.: +46-(0)31-280 firstname.lastname@example.org
Hi Markus, please contact one of our service centres, they will be able to get this sorted out for you - http://www.uk.onkyo.com/en/authorised-service-points-378.html
AV-Link Servicepartner wanted me to talk to the place i bought the reciever from... så I guess I'll have to do that....
Hi Markus, we informed AV-Link by email. Please, contact them again.
Thanks! Great service!!!
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