Onkyo YouTube Channel
In this video we will be showing you how to install the UWF-1 Wireless Adapter to connect your AV receiver to your home network. The optional UWF-1 is available for network-capable Onkyo A/V receivers (TX-NRxx9 and later) and stereo receivers (e.g. TX-8050).
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Hi. I tried to submit a support request on your website @ http://www.uk.onkyo.com/en/contact-42204.html - when I submit my enquiry it fails to show a success message. The sound on my Onkyo TX-NR509 AV Receiver has stopped working. Please can you assist me getting this functional again? Thanks, Pete
Have to comment on Onkyo's Customer Support. Own a TX-NR509 AV Receiver which developed the well known premature failure of its output pcb, out of warranty. Further to contacting Customer Service and mentioning the 'Sale of Goods Act' 'Fit for Purpose' They promptly phoned me and offered a completely free goodwill repair including free collection and delivery to GenServe, Swindon.The TX-NR509 is now perfect with latest firmware update, thanks to Onkyo's Joseph Yeung (Customer Care) outstanding customer service.Not related to this particular problem, but owners of AV Amplifiers please allow sufficient air gap above the unit as these babies don't like to be over-heated.
I have TX-NR509 and the sound has just failed (network / settings also show as greyed out). Seems to be the same problem that has been reported on a lot of AV forums. It is just over 2.5 years old how do I get it fixed ?
My TX NR509 has suddenly stopped working no sound through machine, checked internet and there seems to be hundreds with the same hdmi board failure. like many mine is now just over two years old and am shocked at the issue of using a inferior component in this device.I have recently just purchased TX NR626 and am worried about this now and will it last? at present feel like returning to swap for another manufacturer. please advise on what can be done with my Tx NR509 as i see many have been repaired and would like my machine back up and running.
Hi I have problems with my TX-NR509 no sound. The network settings, updating and speaker settings are gray highlighted. I am extremely disappointed in you, then my last amp was a TX-SR605 as HDMI board broke down after 3 years and it was not under warranty. When I bought this iställe and now after 2.5 years, quit this work. I expect extreme support from you this time. My confidence ONKYO right now is zero.
Hi Onkyo Europe, I just have to write and thank you for the outstanding support I received when my TX-NR509 gave up a few months ago as I got the well known "dead HDMI input"-problem. Sent it for goodwill service repair and the receiver now works as it should (maybe even better - quicker startup) and my confidence in the Onkyo brand is fully restored, thanks!
Dear Onkyo, I bought a TX-NR509 at IBOOD on 27 September 2011. Since yesterday, just over 2,5 years later, no sound, no network. On the internet I am reading that many users have the same problem. I don't think 2,5 years for this kind of equipment is a normal lifetime. I also read that Onkyo is aware about this problem and offers a free out of warranty repair. I would like one of those. Please give me info on how to have my receiver repaired under that program. Thanks
Dear Onkyo, I would like to say that I'm very pleased with your customer service! Just about week ago my TX NR 509 seized to work. Which I also posted on this page. Well, I'm typing this whilst listening to one if my Spotify playlists, streaming it from my 509!One day after my post, I received my ticket and a couple of days later my receiver was being repaired. Alas, this morning the mailman gave me a well closed box which had my receiver in it! It working like a charm again! I can even say that the sound quality has improved since the last time it played!Note that the entire repair took place while the warranty was expired!Excellent work!! Thanks a lot.
Hi , I have a tx-nr509 that has developed the no sound problem that seems to be very common due to a faulty hdmi board, just wondered how I go about seeing if onkyo will fix the issue?? Iv tried a factory reset, leaving it switched off for a while and nothing seems to help, I get no speaker icons on the front panel and network and firmware are greyed out in the setup menu, classic hdmi board failure by the looks of it..
Dear Onkyo, You have yet another distraught and disappointed customer on your hands... The HDMI board of my TX NR 509 broke down today. After only two and half years of service! After this had happened I went online to find hundreds or even thousands with the exact same problem. Receivers with the same lifespam als mine! This is something I surely wouldn't expect of a company with such high end gear! Hence the words; Distraught and Disappointed.I also read that you offer a one time free of charge repair, even if the warranty had expired. Which is nothing more but fair to your paying customers! I would like to have the proper information so I can send you my 509 and you can repair it. With regards,Sander.
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Current Product: TX-NR509
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Firmware Updates verfügbar für T-4070, BD-SP309, TX-NR509/414/515/616/1010/3010 & TX-NR5010. Hier geht's zum Download http://t.co/Ze4fIh3HDMabout 503 days ago
New Firmware Updates available for T-4070, BD-SP309, TX-NR509/414/515/616/1010/3010 and TX-NR5010. Please visit http://t.co/GfRAeOVLLFabout 503 days ago
@JimPanseNRW Momentan ist leider kein FW Update zum TX-NR509 in Planung.about 575 days ago
@mr_big_al Thanks for the nice feedback - glad you like the TX-NR509 and the iPod App! Keep on enjoying :-)about 725 days ago
@Flibster Sorry, this is not possible, the TX-NR509 doesn't support multichannel files to stream via DLNA or play via USB, only 2-ch filesabout 987 days ago
Spotify jetzt auch auf Heimkinoreceiver TX-NR509 (sowie HT-S6405) und Stereoreceiver TX-8050 nutzen! Mehr: http://t.co/cPpWW9NBabout 987 days ago